This was my first order with you. I love the great selection and the possibility of purchasing an own root that is not a tiny sprig. I always try to buy own root, these look healthy and ready to take off. I am now checking your website daily for new arrivals :). Can't wait until next summer!
Nicole Carole Miller rose is blooming away. It is a very beautiful rose!
The roses came very healthy. Customer service is awesome with fast response
Hi Nguyet,
Thank you so much for your kind words. We are thrilled to hear that you are enjoying our rose and that our customer service team was able to assist you. We truly value your feedback and appreciate your support. Happy gardening!
If you ever need anything else or have any questions, feel free to reach out. Thanks again for choosing Highgarden Roses!
Best regards,
Argel
This rose arrived small as ordered. It was well packaged and appeared healthy. I am monitoring it with customer service to be sure it begins to thrive. Love the dee lavender shade, and full blooms.
Hi Kerri,
Thank you for your feedback. We're glad to hear the rose arrived as expected—well packaged and healthy. It's great that you're keeping an eye on it with our customer service team, and we’re here to support you every step of the way. The deep lavender shade and full blooms truly are something special.
If you ever need anything else or have any questions, feel free to reach out. Thanks again for choosing Highgarden Roses.
Best regards,
Argel
Unfortunately, this rose arrived not looking its best despite good packaging. The excellent customer service team has already issued a replacement code.
Hi Kerri,
Thank you for your honest feedback. We're sorry to hear the rose didn’t arrive in its best condition, but we’re glad our customer service team was able to assist you promptly with a replacement code. We truly appreciate your understanding and support.
If you ever need anything else or have any questions, feel free to reach out. Thanks again for choosing Highgarden Roses.
Best regards,
Argel