Plant arrived small but full and healthy! Very happy w my purchase.
All roses are in good shapes and grown well. Customer Service is great! Thank you.
I have nothing but pleased with high garden roses! The roses are in great condition and the customer service is spot on when you need help
The rose came in excellent condition. Super healthy with tons of new growth. Their customer service is super responsive with any questions that I might have. I will definitely shop with them again.
I’m really satisfied with another purchase- great communication, rose size as described, carefully packaged, and appears to be in perfect health
Love my DA roses I received from you.
Small plant but came packaged very well. Cant wait to see it bloom!
My roses came packaged securely, and they were healthy!
Wonderful experience my 4 DA roses are doing great came pkg securely and very nice size and very healthy. Will definitely order again.
She was a replacement for one that died. She is nice and healthy and came very well packaged.
Always recommend, I just got my 14 roses bush.
They are good quality. And I have one rose bushe wasn’t in the box at same shipping.
When I email the team member they solve my problem quickly.
It came amazingly healthy. Highgarden is super responsive as well.
The communication is sub-par. Total guessing game on the timeframe of delivery.
The rose was packaged in Saran Wrap. Not super desirable. It was just a small little cane. Fingers crossed. Maybe slightly overpriced.
plant was good size and nicely packaged when i received my plant,1 stem was yellow after i planted couple of days the whole stem turned yellow so i cut off that stem and after few days later the other 2 stem turned yellow, i am little disappointed i did contact with them they offered me a replacement if the plant not gonna survive i am very happy with their customer service very quick reply thanks!
Hi Shakila,
Upon reviewing the situation, we've noticed that the soil appears to be quite dry. It's crucial for the plant to receive adequate water, though not to the point of being soggy, as this is essential for the establishment of its roots. The die-back that you're observing is actually a normal part of the process for a plant that is establishing its root system. We strongly advise against cutting off these parts, as doing so can unfortunately worsen the plant's condition.
From the pictures, we can see that your rose still has green canes, which indicates a good chance of survival with proper care. Please ensure that the plant receives sufficient water.
Should the plant unfortunately not recover despite these efforts, please do not hesitate to contact us again with an updated picture, and we will be happy to issue a replacement credit for you.
Best regards,
Argel
Came well wrapped and still thriving.
Hi Martha,
Thank you for the review. We're so happy to hear that your rose arrived well wrapped and is thriving. Happy gardening!
If you ever need anything else or have any questions, feel free to reach out. Thanks again for choosing Highgarden Roses!
Best regards,
Argel
Roses arrived happy and healthy. I really appreciated Argel's quick response to my questions and willingness to hold an order for spring shipping to ensure best chance of success. Will be shopping again!
Hi Jessie,
Thank you for your kind words! We are so happy to hear that your roses arrived healthy and that you had a positive experience with our customer service. It was our pleasure to assist you and we look forward to serving you again in the future. Happy gardening!
If you ever need anything else or have any questions, feel free to reach out. Thanks again for choosing Highgarden Roses!
Best regards,
Argel
The roses arrived in good condition. They were packed snug in their box. I have potted them up, I am just waiting for new growth.
Hi Helen,
Thank you for your review! We're glad to hear that the Augusta Louise roses arrived in good condition and were well-protected in their packaging. We hope they continue to thrive in their new home and we can't wait to see the new growth. Happy gardening!
If you ever need anything else or have any questions, feel free to reach out. Thanks again for choosing Highgarden Roses!
Best regards,
Argel
In this order, I purchased around 20 roses. Each rose was securely packaged and healthy. Today they are all still healthy and sprouting new growth. Highgarden Roses is one of my favorite places to get my roses! Out of all the roses I have purchased from them I have only had 3 not make it. (From a different order.)
Hi Veronica,
Thank you for your kind words and for choosing Highgarden Roses as your go-to place for purchasing roses. We're so glad to hear that your recent order arrived securely packaged and healthy. It's wonderful to know that they are still thriving and even sprouting new growth. We apologize for the 3 roses that didn't make it from a previous order, but we're committed to ensuring that all of our customers are satisfied with their purchases. Thank you again for your support and we hope to see you again soon!
If you ever need anything else or have any questions, feel free to reach out. Thanks again for choosing Highgarden Roses!
Best regards,
Argel
I received my rose plant with well packed and even it's small but full of new roots grow when I took the plastic so happy can't wait to see them grow next season. Thank you
Hi Serey,
Thank you for the lovely review! We're so glad to hear that your rose plant arrived healthy and packed well. It's great to know that the roots are already growing and we hope you'll enjoy watching them thrive in the upcoming season. Thank you for choosing our rose. Happy gardening!
If you ever need anything else or have any questions, feel free to reach out. Thanks again for choosing Highgarden Roses!
Best regards,
Argel
This is my third rose from Highgarden Roses and all three are in great condition. This rose arrived with some beautiful healthy foliage and seems to be adjusting well to its new environment. Very excited to see it bloom in the spring!
Hi Rebecca,
Thank you for taking the time to share your experience with our rose. We are happy to hear that it arrived in great condition and that you are pleased with the healthy foliage. We can't wait to see it bloom in the spring as well! Thank you for choosing Highgarden Roses and for being a loyal customer.
If you ever need anything else or have any questions, feel free to reach out. Thanks again for choosing Highgarden Roses!
Best regards,
Argel
Roses arrived healthy and well protected in packaging. No complaints.
Hi Karen,
Thank you for taking the time to leave a review for our rose. We are so happy to hear that your roses arrived healthy and well protected. We strive to ensure that our products are of the highest quality and we are glad that you had a great experience with us. Thank you again for your feedback!
If you ever need anything else or have any questions, feel free to reach out. Thanks again for choosing Highgarden Roses!
Best regards,
Argel
Roses arrived healthy and wrapped in protective packaging.
Hi Karen,
Thank you so much for your feedback! We’re delighted to hear that your roses arrived healthy and well-protected. Our team takes great care in packaging each plant to ensure it reaches you safely and ready to thrive. We can’t wait for you to see them bloom beautifully in your garden!
If you ever need anything else or have any questions, feel free to reach out. Thanks again for choosing Highgarden Roses!
Best regards,
Argel
It arrived in good condition. Packaged well, no broken stems. I watered it and let it sit on the patio for a day and then potted it up. So far so good. Every rose I have received from heirloom has been is good healthy condition.
Hi Helen,
Thank you for taking the time to leave a review for our rose. We're so glad to hear that it arrived in good condition and that you had a positive experience with our packaging. We hope it continues to thrive in its new home on your patio. We appreciate your support and hope you enjoy your beautiful rose. Thank you again for your feedback!
If you ever need anything else or have any questions, feel free to reach out. Thanks again for choosing Highgarden Roses!
Best regards,
Argel