Healthy plants, strong root systems. Well packaged. Fast delivery. Overall I am very pleased with my purchase. Second time I bought from High Garden and had a positive experience! I will definitely buy from them again.
I love the customer service very nice job
Received a very healthy rose. Shipping was quick and roses well packaged. This is mt 5th order from Highgardens. Definitely a great vendor to order from….
I ordered 6 roses in January- 5 of them arrived except Lilas which is pre-order and will arrive from March to April! 3 of them grow well and Antike already have 3-4 buds in February! Unfortunately Romeo and Solfa did not do well - it could be due to many reasons soil, weather, sun light, watering,… the agents there especially Angel, was very helpful to look into the issue and provided me a refund credits right away so I could order the replacement! I’ve been so stressed with them not doing well and dying back! She made my day! I hope I learned from the experiences and will have a more appropriate care for them!
Hello hai,
Thank you for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you are happy with our customer service and that your rose is thriving. We apologize for any issues you faced with the other varieties, but we are glad that I was able to assist you and provide a solution. We hope you continue to enjoy your rose and that you have a better experience with the replacements. Thank you again for your support.
Warm regards,
Argel