Expertly wrapped reasonably sized rose. The canes were much thicker than other own root roses I ordered elsewhere. Had some die back in one of the canes but I don’t think that’s totally unexpected in shipping. The other two plants I ordered look perfect with no die back.
Dear Dani,
Thank you for taking the time to leave a review for our AUSjameson rose. We’re glad to hear it arrived in good condition and was carefully packaged. We’re sorry to hear about the shipping complications and the dieback on one of the canes. Some minor stress during transit can occasionally occur, but if the plant does not recover, please don’t hesitate to contact us with updated photos. We will be happy to provide replacement credit for you. We’re also pleased to know that the other two plants you received were in perfect condition. Thank you again for choosing our roses. We truly appreciate your support and hope your garden brings you much joy.
Warm regards,
Argel
Expertly wrapped reasonably sized rose. The canes were much thicker than other own root roses I ordered elsewhere. Happy with the purchase.
Hi Dani,
Thank you for the review! We're so glad to hear that you're happy with your purchase of the rose. We take pride in expertly wrapping our roses and are happy to hear that you found the canes to be thicker than those of other own root roses you've ordered. Thank you for choosing our roses and for taking the time to leave a review. Have a beautiful day!
Warm regards,
Argel
Expertly wrapped reasonably sized rose. The canes were much thicker than other own root roses I ordered elsewhere.
Hi Dani,
Thank you for the review! We're so glad to hear that you were happy with the expert wrapping and size of your rose. Our team takes great care in ensuring that our products arrive safely and in top condition. We also take pride in the quality of our roses, which is why our canes are thicker than others you may have ordered elsewhere. Thank you for choosing our brand and we hope you continue to enjoy your beautiful rose!
Warm regards,
Argel
Super happy with my purchase! Rose was wrapped quite well, was a bit dry on arrival, but it hydrated and leafed out quite nicely.
Hi LaDonna,
Thank you for taking the time to leave a review for our AUSjameson rose. We are so glad to hear that you are happy with your purchase! We apologize for any dryness upon arrival during transit, but we're happy to hear that the rose was able to hydrate and leaf out nicely. Thank you for choosing our product, and we hope you continue to enjoy its beauty. Have a lovely day!
Warm regards,
Argel
I was impressed with how well the bareroots were wrapped for shipping. I was a wee underwhelmed by the size of the roots and they were quite dry on arrival, but thoroughly impressed me with how quickly they leafed out and sized up. Just had to trust the process. No complaints.
Hi LaDonna,
Thank you for taking the time to leave a review for our AUSimmon rose. We're so glad to hear that your rose arrived safely and that you were impressed with the packaging. We understand that the roots may have seemed small and dry upon arrival, but we're happy to hear that they quickly grew and leafed out. We appreciate your trust in our process and we hope you continue to enjoy your beautiful rose. Thanks again for your feedback!
Warm regards,
Argel
Healthy shrub as usual with highgarden!
Hi Karlaa,
Thank you for your kind feedback! We’re so glad to hear your shrub arrived healthy. We truly appreciate your continued trust in Highgarden!
Warm regards,
Argel