As a new customer, I cannot say enough positive things about my experience ordering from Highgarden Roses! First off, Evelyn has been an absolute delight to do business with... she is very personable, accommodating, and kind! You can tell that Evelyn loves what she does, and anyone who loves roses will be so happy to have found a kindred spirit. I requested a delayed shipment, and the sweet little rose bush start arrived at the perfect time and in excellent, robust condition as well as well-wrapped and packed. I especially appreciated the very detailed planting instructions enclosed, along with the (and most importantly) *realistic expectations* to have for the first three years of growth.👍I'd never heard of 'sleep/creep/leap'! It will take some patience, but I feel sure this little rose bush will be well worth the wait! 😊
I definitely recommend this business, and give it FIVE ENTHUSIASTIC STARS!
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I placed an order for the Aushunter Rose on the 10th but never received anything. So I contacted them about it but never heard back from them. Also, most of these roses are sold through illegal propagation, so they don’t list their actual addresses on here unlike other well known nurseries out there.
Dear Cindy,
We understand your concerns and want to assure you that we operate with full integrity and transparency. Your order for the Aushunter Rose was placed on March 10 and successfully delivered on March 26, as confirmed by tracking number 9400136208326311314731, to the correct shipping address provided at checkout.
Additionally, we want to assure you that all the roses we sell are propagated legally. The variety in question is no longer under patent protection, meaning its propagation and sale fully comply with legal standards.
Regarding your attempt to contact us, we regret that you did not receive a response as quickly as you had hoped. However, given more time, we would have been happy to work with you to resolve the matter, including arranging for a replacement if necessary. Customer satisfaction is a priority for us, and we always strive to provide prompt and professional service.
Warm regards,
Argel
This rose is part of my first order of 3 roses. They came very healthy with good roots and growth points. I ordered Small size of this variety and surprisingly this has given a bud in about a month since I received it. Very happy with the purchase and now waiting for this to bloom and also for my second order to be delivered.
