when i received my plant,1 stem was yellow after i planted couple of days the whole stem turned yellow so i cut off that stem and after few days later the other 2 stem turned yellow i am so disappointed this plant not gonna survive !
Hi Shakila,
Upon reviewing the situation, we've noticed that the soil appears to be quite dry. It's crucial for the plant to receive adequate water, though not to the point of being soggy, as this is essential for the establishment of its roots. The die-back that you're observing is actually a normal part of the process for a plant that is establishing its root system. We strongly advise against cutting off these parts, as doing so can unfortunately worsen the plant's condition.
From the pictures, we can see that your rose still has green canes, which indicates a good chance of survival with proper care. Please ensure that the plant receives sufficient water.
Should the plant unfortunately not recover despite these efforts, please do not hesitate to contact us again with an updated picture, and we will be happy to issue a replacement credit for you.
Best regards,
Argel
Came well wrapped and still thriving.
Roses arrived happy and healthy. I really appreciated Argel's quick response to my questions and willingness to hold an order for spring shipping to ensure best chance of success. Will be shopping again!
The roses arrived in good condition. They were packed snug in their box. I have potted them up, I am just waiting for new growth.
Hi Helen,
Thank you for your review! We're glad to hear that the Augusta Louise roses arrived in good condition and were well-protected in their packaging. We hope they continue to thrive in their new home and we can't wait to see the new growth. Happy gardening!
If you ever need anything else or have any questions, feel free to reach out. Thanks again for choosing Highgarden Roses!
Best regards,
Argel
In this order, I purchased around 20 roses. Each rose was securely packaged and healthy. Today they are all still healthy and sprouting new growth. Highgarden Roses is one of my favorite places to get my roses! Out of all the roses I have purchased from them I have only had 3 not make it. (From a different order.)
Hi Veronica,
Thank you for your kind words and for choosing Highgarden Roses as your go-to place for purchasing roses. We're so glad to hear that your recent order arrived securely packaged and healthy. It's wonderful to know that they are still thriving and even sprouting new growth. We apologize for the 3 roses that didn't make it from a previous order, but we're committed to ensuring that all of our customers are satisfied with their purchases. Thank you again for your support and we hope to see you again soon!
If you ever need anything else or have any questions, feel free to reach out. Thanks again for choosing Highgarden Roses!
Best regards,
Argel