Can’t say enough good things about Highgarden. I’ve never ordered a rose online before and after an attempt with another company that took my money but never sent my rose, I was hesitant. But when I emailed them to confirm my order and ask some questions I was contacted the next day by someone who explained the whole process. Since then they have been AMAZING. My rose , an Ausjo or Jude the Obscure, arrived on Oct 1 in PERFECT condition and is now hanging out in the rose garden making new buddies! I am SO excited about this rose to add to my collection but was also scared. Again, sent an email with questions, got detailed answers, absolutely stellar.
I will ABSOLUTELY order from them again and the tough part now is which variety to order next. Thank You Highgarden for making my first online rose purchase an amazing one.
Allegra
SLC, UT.
This is actually the 2nd Moab rose I both from Highgarden Roses. The first one didn’t do so well in the heat, but is still alive. I do want to mention that both came in wonderful condition though. The most recent one has new growth so I’m excited to see it mature.
Hi Faye,
Thank you for your review. We are happy to hear that your second Moab rose is doing well with new growth. We are glad to hear that both plants arrived in great condition. We appreciate your feedback and wish you all the best with your growing roses. Happy gardening!
If you ever need anything else or have any questions, feel free to reach out. Thanks again for choosing Highgarden Roses!
Best regards,
Argel
I ordered a small size, but it was healthy. There was a little bit of dirt that got on the leaves, but overall sturdy stem and healthy roots. I can’t wait to see it grow and get bigger.
Hi Faye,
Thank you for your review! We're glad to hear that your rose arrived with healthy roots and a sturdy stem. We apologize for any dirt that may have gotten on the leaves during shipping, but we're confident that your plant will continue to thrive as it grows bigger. Thank you for choosing our product and we hope you enjoy watching it bloom.
If you ever need anything else or have any questions, feel free to reach out. Thanks again for choosing Highgarden Roses!
Best regards,
Argel
I love how Highgarden roses website show pictures roses in different stages and they carry a lot of own root roses even ones that are rare and retired. The website is so user friendly. I purchased over 30 roses in the last 2 years and only one died upon arrival. The customer service is wonderful; I normally get a response same day or next day. If the rose die upon arrival, they normally give you merchandise credit. They were also nice enough to also give me merchandise credit when some of my roses failed months later. So just contact them first before writing a negative review about them. I like that most of my roses still had leaves or had new growth to them and you get to choose the size. I recommend getting the medium or large since the small is very small and would need a lot of attention. My most recent orders of Aushunter, Ausstew, Auswill ,Ausimmon were so healthy and full of leaves with multiple stems and bigger than David Austin 2-quart roses. I totally one hundred percent recommend Highgarden roses.
Hi Faye,
Thank you for taking the time to leave such a detailed and positive review! We are so glad to hear that you have had a great experience with our Highgarden roses. We pride ourselves on providing rare and retired roses, as well as excellent customer service. We appreciate your recommendation and are happy to hear that your recent orders were all healthy and full of leaves. Thank you again for your support and we look forward to serving you in the future.
If you ever need anything else or have any questions, feel free to reach out. Thanks again for choosing Highgarden Roses!
Best regards,
Argel
I placed an order for 3 plants on September 5th. The order was shipped out on the 15th and delivered on the 17th. Ship time from Oregon to California was just 2 days. The plants were packaged reasonably well and arrived in decent shape. I do feel the plants were priced a bit too high for their quality. I ordered 2 plants in size M and 1 in size S, and all were very small and not particularly well-branched. While healthy, they were not exactly robust. It took a month before any new growth appeared. One plant did arrive with a tiny bud, which was a bonus, but that also took a month to bloom. Nevertheless, I am overall pleased with the order. The roses are doing well. And I do appreciate having a US-based and reliable supplier for hard to find Asian and European cultivars. I will keep an eye on the website for possible future purchases. The extensive catalog is very impressive. Hopefully, the stock availability will be more consistent in the future. It’s really hard to round up an order when so many selections are sold out and restocks seem random and sparse.
Hi there,
Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that your order arrived in a timely manner and that the roses are doing well. We are constantly working to improve our stock availability and hope to have more consistent options in the future. Thank you for your support and we look forward to potentially serving you again in the future.
If you ever need anything else or have any questions, feel free to reach out. Thanks again for choosing Highgarden Roses!
Best regards,
Argel